Although it is improbable to anticipate all of the possible things people could write about on the web, there are some general rules that you should use when creating any type of content; be it text, pictures, video, or sound.
Commandment # 1 - Always consider the impact to your online image.
This is the overriding rule when it comes to your online image. All too often, people will hastily put content out on the internet before they have had a chance to consider its impact. You should be asking yourself, does this support my online image or does it hurt my image. If the content you would be putting out on the internet makes you uneasy in any way, don’t put it out there. You should always look at new content you create as an opportunity to enhance or build your online image. You should never put out content that hurts or doesn’t help you.
Commandment #2 - Respect the line between your public and private information.
Spend a bit of time identifying the line between your public and personal life. Remind yourself before you create content, if this is something that you would be comfortable putting on a post card and mailing across the country. If you are comfortable with the content, then feel free to post away. However, if you are not comfortable with it, refine it to the point that you eliminate the elements which make you uncomfortable. Keep your private life far away from the internet. Don’t let what you do in your private life prevent you from achieving your dreams.
Commandment #3 - Respect the privacy of others
Here is your chance to use the golden rule, do unto others as you would have them do unto you.
From a personal perspective, guard the privacy of those around you when it comes to writing about someone. Always ask permission to use someone’s or a companies’ likeness in your online image. Like people, companies have a lot to lose when it comes to their online image. Companies invest millions of dollars in maintaining an image of their brand name. If you slander a company, you should expect effort made on their behalf to correct their image. When it comes to your current or previous employer(s), don’t reveal trade secrets or corporate secrets. Nothing can get you in hot water more than revealing trade secrets, but revealing corporate secrets comes close. Trade secrets are what companies use to create advantages for themselves. Corporate secrets include but are not limited to hiring and firing practices, policies, salary administration, benefit packages, and disciplinary actions.
Commandment #4 - Be positive, don’t go negative
While all of us go through phases in our lives where we want to complain about everything, the internet is hardly the place for ranting. Even though some people may enjoy your complaints, find another outlets than the internet. When we are feeling anger we can lose control when it comes to maintaining an online image. Negativity is a cancer which no one wants to introduce into any environment. Your spouse, employers you work for, your children ultimately do not like to see you complain. You name the person or situation, and I would bet that 99 times out of a 100, people would much rather see you positive and upbeat about life rather than being negative about life. The ability to respond positively to situations which would otherwise discourage a normal person is one of those universal characteristics of a quality individual. By being positive, you can avoid the pitfalls of being negative about a person, place or thing. Few things can hurt your career and online image more than singling out people for a public flogging. Although people might find your ranting entertaining, there is always a little voice in their back of their mind that tells them, “I’m next”. Your future employer may love that spot in Montana. You know the one you griped about with all the mosquitoes? You know… the WORST PLACE ON THE PLANET!! Or maybe that piece of crap golf club was the one your boss won the last Country Club golf tournament with. You just never know. So keep it positive and don’t lose prospective just because you needed to vent.
Commandment #5 - Less is more.
The concept here is embodied by the colloquialism, if you give someone enough rope, they’ll hang themselves. Likewise, if you take the opportunity to write content about everything under the sun, you may end up writing about something that will hurt your online image. Overwhelming a website visitor with everything you can possibly think of to tell them about a topic may overdo it in the visitors mind.
Furthermore, by keeping a handle on the amount of content you have on your website, you can improve your message to make it clear and concise.
Commandment #6 - Avoid humor.
Avoiding humor is one way to keep yourself from offending entire groups of people. Do not post any humor which could be considered bigoted, lewd, rude, crude, vulgar, sexist, and/ or racist. Those will be immediate warning signs to anyone evaluating you. Although in our day to day lives, humor is often welcome by most. Humor can be a double edged sword. Humor depends on the audience, culture, and context in order to understood. On the internet you do not know who your audience member is that is viewing your online image. With the danger of humor miscommunication being high, it best to leave it off an online image altogether. The one exception would be that if your goal is to become a comedian, then humor is your business and belongs all over your online image.
Commandment #7 - Be a person, not a product
You are a person and your online image should reflect that. An online image that treats you more like a product by using exaggerated claims or difficult or unintelligible language can give the visitor to your online image the wrong impression of you. All of us are fairly accustomed to being able to tell when we are hearing a sales pitch. Using language that presents you in realistic light rather than the use of language which hypes you, will actually help the visitor to your online image. Use real language, and avoid exaggerated claims. When writing language, its’ ok to be passionate about your topic, after all you are a human and not a machine.
Commandment #8 - Identify yourself so there leaves no doubt who they are dealing with.
This is the part where you don’t want to play games. You need people to know who they are dealing with.
Often your full name along with your city and state that you live in will be enough to identify who you are. However, if you have a common name with a namesake in the same vicinity, you are going to need to further identify yourself. You will need to identify what is different between you and your local namesake and make certain that those aspects are trumped up. If you have difficulty finding differences and their online image would hurt you if it were confused as you, employing promotion efforts may help you take over the top 10 results.
Commandment #9 - Don’t show bigotry
Hatred, Bigotry, racism, intolerance, and sexism, are some of the ugliest concepts in our modern culture.
This is why so much effort in the past century has laid the framework to root these evils out of our society. And while they are the basis for political correctness, they have no place amongst a 21st century society. If you like being able to be part of the world of the 21st century, showing this characteristic will ruin any chance you have for employment with a company which cares about its’ workforce. You will become a liability and companies tend to avoid those if they can. Unless, of course, it becomes in vogue to be bigoted against other people, I suggest you stay away from such topics and innuendo all together.
Commandment #10 - Don’t post anything about illegal behavior
While this may go without saying, there are enough examples of people out on the internet who have lost their jobs, their marriages, and freedom as a result of posting illegal activity. Illegal behavior can mean underage drinking and smoking, vandalism, theft like download pirated music, movies, and/or software along any other sort of crime. Don’t incriminate yourself by posting this garbage on the internet. If you participate in illegal behavior, stop. And if for some reason you can’t, don’t make it public knowledge. If your foolish enough to do it, then you will reap what you sow
Commandment #11 - Avoid the appearance of evil.
On the internet, you need to be clear about who you are. If you have paraphernalia of activities that could be misinterpreted by people as behavior which would give your online image negative characteristics, you should not post it. Paraphernalia comes in many forms. For example, if you are a married man and you blog about how much you like a particular dating site, you will make you online image look like an adulterer.
Another example could be a teenager writing about her favorite file sharing software. Although there are legitimate reasons (not many) for file sharing networks, most people equate file sharing to stealing pirated music. Keep the paraphernalia of activities that could hurt your online image away from the internet.
Commandment #12 - Don’t write when you are angry or otherwise impaired
When passions run high, common sense can go out the window. For online image management, you need to be thinking about how this makes you look and not how badly you could make someone else look.
In moments of anger, you may be likely to dump whatever you are feeling at the time on to the internet. If you are impaired, you will not be able to write to your full potential which is what you need when you are writing content for your online image. If you do need to vent about something, keep it in your private life, far away from the internet.
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As always, be careful out there,
Aaron Francesconi
CEO and Founder of WhooRu